Slow Speeds

If you are experiencing slow speeds whilst connected to any of our servers, please follow the below

  • Connect to the closest possible server to your real location
  • Try connecting using a different port
  •  Do a speed test with a large file. A good test would be a Ubuntu linux .ISO file etc.
  • If you are running any anti virus programs, temporarily turn off/disable the virus scanner and see if speeds improve for you at all
  • Setup and try the IKEv2 Protocol.  More info HERE

If none of the above help, please log a support ticket so we can investigate and offer assistance

Updated on September 14, 2020

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